Specialist Vets in Newtownabbey

Glenburn Veterinary Surgeons, located in Newtownabbey, boasts an impressive 4.8-star rating from over 300 reviews, indicating a high level of customer satisfaction. This veterinary clinic is noted for its excellent care and service, particularly during emergencies, as highlighted by a recent review praising their prompt assistance on a Saturday when other vets were closed. The clinic is also a veterinary nurse training facility and offers emergency veterinary services with extended hours, making it a reliable choice for pet owners needing urgent care. While the majority of reviews are positive, with clients commending the friendly reception staff and the caring and knowledgeable vets, there are a couple of negative reviews that mention issues with the service. One review criticizes the clinic for requiring payment upfront and for perceived unhelpfulness, while another recounts a misdiagnosis experience with a border collie. However, these negative experiences are in the minority compared to the overwhelming number of positive reviews. The clinic's staff, including individuals like Andrew, have been mentioned in reviews, with a mixed reception. Despite this, the clinic's overall high rating suggests that the majority of clients leave satisfied, with many noting the professionalism and empathy of the staff. Glenburn Veterinary Surgeons appears to be a well-regarded practice, likely due to its comprehensive services and dedicated team, making it a strong choice for pet owners in the Newtownabbey area.

Abbey Veterinary Centre, located in Newtownabbey, is highly regarded within the community for its exceptional veterinary care. With an impressive Google Maps rating of 4.7 stars from 258 reviews, it is evident that the clinic consistently delivers high-quality services. This rating is supported by numerous positive written reviews from clients who commend the clinic's friendly and knowledgeable staff, clean facilities, and compassionate care. Reviewers frequently highlight the personal attention and professionalism received both during routine check-ups and more critical situations. One reviewer, Colin McCrory, praises the team for their compassionate approach, emphasizing that they treat pets as if they were their own. Similarly, Gary Livingstone, a long-term client, expresses his satisfaction with the clinic, especially during the difficult times of end-of-life care for his previous pet. Another reviewer, Shaz G., appreciates the clinic's dependability and professionalism over a decade of service, noting the convenience of available parking and the punctuality of appointments. The sentiment of trust and reliability is echoed by Claire Wilson, who has been a client for over 15 years and continues to rely on Abbey Veterinary Centre for her pets' needs. While the clinic may not be the cheapest option, the consistent praise for its dependability, caring approach, and professionalism suggests that many clients find the value well worth the cost. Overall, Abbey Veterinary Centre stands out as a trusted and respected establishment for veterinary care in Newtownabbey.

Vets4Pets Newtownabbey, located in Newtownabbey, Northern Ireland, stands as a highly regarded veterinary practice with a Google Maps rating of 4.6 stars based on 239 reviews. This suggests a strong level of customer satisfaction and reliability. The clinic is also noted for being a veterinary nurse training facility, indicating a commitment to high standards and ongoing education. The reviews highlight a few key aspects of the clinic. Many clients praise the professional and compassionate care provided by the staff. One reviewer, Lily Mayor, expressed gratitude for the clinic’s accommodating service during an emergency situation involving her cat, underscoring their capability in handling stressful scenarios with efficiency and empathy. Another review by Jay McKenna commends the friendly and knowledgeable staff, singling out a vet named Arthur for his thorough explanations and reasonable pricing. However, there is a notable negative review from Katherine McC, who experienced dissatisfaction with Arthur’s approach to her cat’s treatment. She felt the advice given was ineffective, and her pet's condition only improved after seeking care elsewhere. This highlights that while the practice generally receives high praise, there are instances where customers have not been entirely satisfied. On the positive side, Megan Berg and Ryan Broadhead both commend the clinic's ability to handle pets with care and competence. Megan appreciates the evidence-based practices used by vet Rebecca, which helped her previously unsocialized cat feel comfortable. Ryan highlights Arthur’s expertise in handling complex paperwork efficiently, emphasizing the clinic’s excellent customer service and supportive reception staff. Overall, Vets4Pets Newtownabbey is recognized for its friendly, knowledgeable team and reasonable pricing, although, like any practice, it may not meet every client's expectations.