Dog emergency on a Saturday, my usual vets closed, so found Glenburn. As a result I have made them our new vet... Everything about the care and service was outstanding. Excellent receptionist (you can't say that very often!) and staff. Thank you. Can't recommend more strongly.

I was refused help unless I paid money first and then punished for keeping my cat healthy over the years and told to go elsewhere. The girl in the phone was very nice and helpful though

Took my border collie here to get leg checked out after a tick bite. She is incredibly anxious and therefore does not walk or hold herself as normal at the vet. I was greeted by Andrew who was not personable or empathetic at all. He did a 'paw test' on my dog for a minute and then declared 'it's neurological' with no further explanation. I was in shock and disbelief as she was running round garden no problem that morning. I said I think her leg being raised was tick bite but was rubbished. Wasn't offered any scans or tests to back up this serious diagnosis. Just thrown painkillers and told not to exercise her at all for 2 months. She is an incredibly active young dog and this was just ridiculous to me. Took her to another vet today who rubbished this 'diagnosis.' She said she is just a typical stressed collie. She put her at ease and did paw test and she was perfect. All paws back quickly. She said she was aggravated by tick as we said and saw no signs of any neurological condition. We will avoid this practice at all costs and advise others to also. I dread to think if we had followed his awful advice. Would have had a very depressed and overweight dog. Traumatic experience to say the least. Update: In response to practice saying to contact them directly, I did the following day and spoke at length to person on reception about my experience and also fed back via text review. Nothing was done.

Registered my cat here. The care has always been good and I've always gotten an appointment when I needed one. Those on Reception are really friendly and always love to see my cat. The vets themselves are very caring and knowledgeable but firm with a scared and hyperactive marmalade cat.

Excellent practice, recommended by a friend, large reception area, Excellent staff, made to feel at ease right away, more so for my pet, his first visit and first ever examination, he's a large GSD, and the time they took to assess him and make his first visit as stress free as possible . I was more nervous than Barkley, no need to worry, very impressed from start to finish. His vets for life. Highly recommended.